Client Account Manager (Energy) - Maternity Cover

JD - Client Manager.pdf

Job title: Client Manager (Energy) – Maternity Cover

Working hours: 37.5 (Monday – Friday)

Location: Leicester (Hybrid)

Salary: £38,200 - £45,000 FTE

Joining an established, multi-award-winning energy & sustainability consultancy you’ll be working within a team of great people and will have some huge brands as your clients, not only in the UK but globally, who you’ll have established relationships with. We’ll provide you with all the tools and support needed to really develop your skills, so that you can develop your clients’ strategies and help us meet our mission target. 

Our Client Managers have access to Director level management, making you really valued as part of the organisation, something you don't get at many other businesses!

Lauded for a ‘world-class’ service with an exceptional reputation, we have one of the highest client retention rates in the industry.

Our Consultancy Services teams are dedicated to delivering innovative solutions and exceptional service to our global clientele. Our team is built of like-minded people who are experienced and passionate about what they do, and are now looking for the right person to join them on a 9-month maternity cover basis.

Managing a portfolio of approx. 15 of our largest accounts, you will be the primary point of contact between your clients and our internal teams, ensuring their needs are always met. You’ll use your knowledge and skills to deliver, inform and resolve client requests, with the help of your very own Client Executive supporting you!

About you and what to expect

With extensive energy industry experience, you should be a clear communicator who is confident in holding consultative conversations, creating and maintaining long-lasting relationships. You must be particularly knowledgeable and confident discussing flexible products, flexible contracts and net zero services. You’ll also need:

• Consultancy experience
• Ability to identify potential upselling opportunities
• A genuine passion for excellent customer service and retention
• Ability and willingness to travel to clients whenever required

You will be well-organised, managing your own schedule to juggle various tasks such as regular client communication, traveling to meet your clients, ensuring all systems are up to date, booking renewals, aligning clients with relevant services and issuing reports to name a few. Please refer to the attached Job Description for full details.

Our people are our priority, so with the support of your highly experienced line manager who has impressively worked their way up the Consultus ladder, you’ll have ongoing career development, and you’ll also have the opportunity to upsell services to boost your earning potential!

If this sounds like you, we’d love to hear from you! 

Committed to inclusion and diversity

The Consultus International Group is an organisation represented by individuals from all backgrounds. We are proud to continue building a team which embraces inclusion, so encourage suitable applications from a diverse array of talent.

As a Disability Confident Committed employer, under our Guaranteed Interview Scheme (GIS), we commit to interview candidates with disabilities if their application meets the minimum criteria for the role – please let us know during the application process.

Unfortunately, because we are unable to offer VISA sponsorship for this position, all applicants must be eligible to work in the UK.

The Consultus International Group holds the right to close application deadlines early if high volumes of applications are made before the advertised close date.