Senior Client Executive - Energy

Senior Client Executive

Location: Leicester, hybrid
Hours: 37.5 (Monday – Friday)

Salary: Up to £31,500 per annum, depending on experience

Do you enjoy bringing structure to busy environments, keeping clients informed, and making sure things land properly?

Are you someone who notices the details, follows things through, and takes pride in reliable delivery?

At Consultus, we help organisations achieve net zero and optimise energy costs, delivering practical solutions through trusted client partnerships. You’ll join a collaborative, people-first team and play a central role in supporting some of our most established client relationships.

About the role

This is a hands-on client delivery role, working closely with a Client Manager who holds overall responsibility for the account. You will be the main day-to-day contact for your clients, keeping communication clear, coordinating activity across the business, and making sure nothing is missed.

You will manage a portfolio of clients, each with their own priorities and pace. The work is varied, but it rewards consistency, organisation, and calm problem solving.

What you will be doing

• Managing incoming client queries, providing clear updates, and closing actions properly

• Coordinating delivery across internal teams including Procurement, Metering, Risk, MI and Reporting

• Maintaining accurate client records, site lists and CRM data, including onboarding new clients and validating Letters of Authority

• Supporting tenders and renewals across services, tracking progress and keeping clients and your Client Manager informed

• Spotting risks early, flagging issues, and helping resolve them in a practical, measured way

This role suits someone who is comfortable with routine and repetition, understands the value of doing things well every time, and enjoys being the steady presence clients rely on.

About you

• You are naturally organised and detail focused, with a clear and methodical approach to work

• You can juggle multiple priorities and still meet deadlines in a fast-moving environment

• You communicate clearly, build trust quickly, and are confident following up with colleagues and clients

• You are client facing by nature and comfortable handling the occasional tricky conversation

• You take ownership, see tasks through, and like bringing order to complexity

Background

• Experience within an energy supplier or TPI environment is helpful, but not essential

• We are equally open to strong administrators or client coordinators from other sectors who are quick to learn, client focused, and highly organised

Growth and development

You will gain exposure to all areas of the business and develop a strong understanding of energy and client delivery. There are clear progression routes into Enterprise Client Executive or Client Manager roles for those who want to build a longer-term career in client management.

Why Consultus

We are a collaborative consultancy where integrity, trust, and continuous improvement genuinely shape how we work. You will be supported by experienced colleagues, trusted to manage your workload, and given the space to do your job well while contributing to our clients’ journey to net zero.

If you’re excited by this opportunity and the chance to contribute to a collaborative, client-focused team, we’d love to hear from you.

Committed to Inclusion and Diversity
The Consultus International Group is committed to fostering an inclusive workplace where individuals from all backgrounds are valued. We encourage suitable applications from a diverse array of talent. For more information about our Disability Confident Commitment, please visit www.consultus.com/careers. Unfortunately, because we are unable to offer VISA sponsorship for this position, all applicants must be eligible to work in the UK. We may close applications early if we receive a high volume of interest.

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